Lotaplay Casino Review & Bonus Codes

General terms and user accounts

Lotaplay Casino is a recently launched gaming platform operated by HighWeb Ventures under a Curacao license.

The company was established in 2013 and owns several other gambling sites, such as Betrocker Casino, 77Spins Casino and Comix Casino. Due to its extensive brand portfolio, it generates over C$226,000 per year.

To create an account on the website and use its services, you must be over 18. In order to prove that, you shall provide certain identity verification documents, which must be sent via email at [email protected]. These can be any of the following:

• Certified ID
• Utility bill
• Bank statement

If you do not meet the minimum age requirement or fail to provide the KYC documents, the casino has the right to terminate the user agreement and confiscate any winnings linked to the account.

Registering in a few seconds

The only required information when you sign in is your email address and phone number. After that, you must choose a username and password. There is no need to complete your name, date of birth or address on the registration form. However, you should provide them at your earliest convenience after creating the account. Here’s how to do that:

1. Log in
2. Press the “Account” button at the top of the page
3. Complete the missing personal information
4. Click “Save”

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Tips: At Lotaplay Casino, you may also link an avatar to your profile. You can either choose one of the existing images or upload your own photo. However, it cannot be an image of someone else.

Be aware: While undertaking customer checks, the casino will restrict you from withdrawing any funds or accessing certain parts of the website.

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Lotaplay Casino products and providers

Although it was launched in 2020, Lotaplay Casino online disposes of more than 2500 games supplied by multiple providers, such as Microgaming, Betconstruct, Mr Slotty, iSoftBet, Endorphina, Booming Games, Evolution, Ezugi, 1x2 Gaming, Lady Luck, Red Tiger, Betsoft, Quickspin, Wazdan, Relax Gaming, Thunderkick, Elk Studios, Pariplay, Netent, Pragmatic Play, Playson, EGT, BGaming, Booongo, Caleta, Elbet, Evoplay, Fazi, Indi Games, Kagaming and BetGames TV.

The products are divided into two main categories:

1. Casino games

When you select this option, several other categories like slots, arcade, table games and jackpots will pop up. And if the selection seems overwhelming, you may filter the games according to the following options:

• Provider
• Top wins
• Most played
• Last released

You can also rate the games and see other players’ ratings. Based on that, the platform will analyze your highest-rated games and display a few similar suggestions in the "You may also like" section. Some of the most popular titles include Troll Haven, Cash Tank, Hot Stuff, Diamond Chance, Red Cap and Reel King.

1. Live casino

There are over 200 live casino games to choose from. However, there is not much diversity in terms of providers. So, you dispose only of Evolution or BetGames TV titles, with bet limits ranging from C$0.5 to C$10,000. Also, pay attention to the filters in this section, as the software has some noticeable bugs. For example, when you select Blackjack, Roulette or Baccarat, only one option will show up, even if there are several of them.

Mobile casino games

All of the games available on the platform are also mobile compatible. You can access your favourite slots just by opening a browser on your portable device and typing the name of the casino in the search bar. In addition to that, all Lotaplay Casino bonus codes can be redeemed on a mobile. So, you don’t have to worry about restrictions!

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Be aware: Player winnings are subject to a maximum limit of C$10,000 for each consecutive seven days. The limit applies even if the level of potential winnings exceeds this amount.

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Managing your account bankroll

When you decide to credit your account, you may do so via Interac, MuchBetter,Bitcoin, Neosurf, Paysafecard, Flexepin or ecoVoucher.

The minimum deposit accepted by the site is C$10. Once a transaction has been accepted, it cannot be cancelled or refunded.

Moving on to withdrawals, a minimum of C$25 can be requested via Interac, ecoPayz or Bitcoin. And remember that you may only cash out up to C$10,000 per month. The casino’s team will try to process all withdrawal requests within three business days. However, large amounts exceeding C$5,000 might take a bit longer due to extended verification procedures.

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Tips: Bitcoin deposits may take up to 2 hours to show up in your account balance. Funds deposited via all other methods will reach the account instantly.

Be aware: Lotaplay Casino may refuse to process withdrawals if you used a disposable email address upon registration.

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What offers can you claim?

As soon as you register on the website, you may use several Lotaplay Casino bonus codes. The promotions come in many forms and have particular terms and conditions. For example, you may redeem one of the following:

• Deposit bonus (first deposit bonus, welcome package comprised of multiple deposits)
• No deposit bonus (sign up spins)

Keep in mind that only one deposit bonus can be claimed at a time. If you try to “stack” multiple promotions, the casino will void the entire bonus balance and confiscate the associated winnings.

When accepting a deposit bonus, your deposit amount will be locked. This means that you can either complete the wagering requirements with the available bonus funds or cancel the promotion by contacting customer support. Unless specified otherwise, the bonus amount must be played through 99 times before being able to cash out. For example, if you receive a C$10 bonus, you must wager C$990 prior to withdrawing any winnings. From our experience with various gambling sites, we can say that this wagering requirement is a lot higher than average.

When choosing games to wager your bonus amount on, remember that they contribute differently towards meeting the play-through requirements. The following table shows a few examples:

The VIP scheme

Apart from the regular promotions, VIP members will also benefit from additional offers. The casino's loyalty program consists of four levels, determined by the number of loyalty points and coins you accumulate. These can be earned simply by placing wagers and will be added to your balance when you end a game. Moreover, you can convert a minimum of 50 coins into cash. Consult the table below to understand how the conversion works at every level:

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Tips: Until the wagering requirements have been met, the maximum bet that can be placed is 10% of the initial bonus balance, but no bigger than C$3. This also includes double up wagers after the round has been completed.

Be aware: Loyalty coins that are not converted within 30 days will expire.

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How to solve an issue?

If you encounter any issues while using Lotaplay Casino’s services, you should contact customer support via one of the available methods. How to do this? Just click on “Contact Us” at the bottom of the page to access one of these means:

• Live chat (every day from 6 am to 10 pm)
• Email ([email protected])
• The FAQ section

Outside live chat working hours, you can send a message via the same tab. All you have to do is complete your name and email address and type your message. You will then receive a written response via email.

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Tips: Registered customers can also leave a voice message on the website, and an operator will contact them as soon as possible.

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Summing up our Lotaplay Casino review

Strengths: One of the high points of the platform is its vast and diversified game selection, supplied by some of the leading companies in the iGaming industry. The casino’s VIP program is also quite unique, offering players personalized cashback bonuses, exclusive gifts and the option to convert loyalty coins into cash. Moreover, the website disposes of the fastest and easiest to complete registration processes, as it requires no personal details other than your email and phone number.

Weaknesses: On the other hand, the wagering requirements are very high compared to other gambling sites, making the conversion process of a bonus more complicated and time-consuming. Those who want to find live casino games easier may encounter difficulties, as the filters in that section have some glitches and do not display all of the available products. Last but not least, we must mention that you cannot deposit via credit or debit cards, and the withdrawal methods are limited, as well.