Hello Casino Review & Bonus Codes

Hello Casino is a gambling platform created in collaboration with White Hat Gaming. The website has a simple and intuitive design and we’re going to go over all its features below. We’ve tested the platform ourselves to be able to deliver an insightful and objective review to all Canadian players who want more information about their games, promotions, payment options, and more!

How to sign up and make payments

Existing players simply have to click the Hello Casino login button, but the newcomers need to complete the registration process. This does not take too long as they only have to:

1. Type in basic information such as first and last name, gender, birth date, and country of residence;
2. Then the email, phone number, and address are required;
3. Follow the confirmation link received via email.

Completing these three steps takes a couple of minutes and once they’re done, players can go ahead and start making payments using any of the following banking options:

Interac, Interac e-transfer, Visa, MasterCard, Paysafecard, Visa Voucher, Skrill Moneybookers, Trustly, PayPal, Sofort Banking, Bank Transfer, Neteller, DotPay, QiwiWallet, Giropay, TrustPay, WebMoney, Moneta Ru.

There are no fees for deposits and the minimum amount one can fund their account with is C$10. These transactions are instant, allowing gamers to start playing and using Hello Casino bonus codes right away. The currencies one can opt for are: CAD, ARS, CLP, EUR, GBP, NOK, NZD, PEN, SEK, and USD.

When users decide it is time to cash out, they will be able to use the same method they picked to deposit with. The Hello Casino withdrawal time is instant for e-wallets, but it may take up to 3 business days when banks are involved, as they must run their independent verifications and process the payment. However, Canadian players should keep in mind that the withdrawal request remains pending from 1-2 days. This means that, in some cases, depending on the chosen payment method, users may have to wait a total of up to 5 business days to get their money.

One may cash out up to C$12500 per week for regular players and more for VIP users.

The website is fully licensed and regulated by The Gambling Commission of Great Britain, The Swedish Gambling Authority, and the Malta Gaming Authority.

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Tips: This online casino has only a few payment options and the waiting time for withdrawals is rather long and in some cases, the 1-2 days pending time for cashout requests might get longer without notice from the casino. Interac is available and it is a trusted and very popular payment option in Canada.

Recommendation: The good thing is that you will cash out using the same method you chose for deposits. This is great especially for beginners, as it’s easier and faster than registering a new payment option. The website is available in multiple languages such as German, Finnish, Norwegian, Swedish, Spanish, and, of course, English. This is definitely a plus, but it would have been ever better to also have a French option.

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Games catalogue, Hello Casino bonus codes & loyalty program

The games offered by this platform fall into the following categories:

• Hello Casino online slots – Wild West Zone, Riviera Star, Tombstone, Jewel Scarabs, Aztec Spins;
• Live Casino games – Auto Roulette Studio, 2-Hand Casino Hold’em, Dragon Tiger Live, Live Blackjack, Super Sic Bo, and more;
• Table Games – Roulette Advanced, 100 Bit Dice, All Aces Poker, Buster Blackjack, Hold’em Switch;
• Progressive Jackpots – Rhino Rampage, Gold Money Frog, Reel King Mega, Rainbow Jackpots, Wonder of Ages;
• Other – Scratch! Platinum, Koi Cash, Lucky Gems, Fishin’ Frenzy scratchcard, Pots o’Luck.

There are also other sections such as Top, New, and Favourites, which contain the most played titles, the newly added ones, and, respectively, the player’s favourites. One may access the list of software providers and see which games they offer on this website.

The developers collaborating with this platform are: Adoptit Publishing, All41 Studios, Ainsworth, Asylum Labs, Alchemy Gaming, Blueprint, Bla Bla Studios, Big Time Gaming, Bulletproof Gaming, Bb Games, Crazy Tooth Studio, Cayetano, Colossus Bets, Concept Gaming, Dice Lab, Dtech Gaming, Evolution Gaming, Eyecon Gaming, Endemol, Electrical Elephant, Foxium, Fantasma Games, Fuga Gaming, Fortune Factory Studios, Felt Games, Games Warehouse, Genesis, Games Inc, Gameburger Studios, Golden Rock Studios, Hurricane Games, Hacksaw Gaming, Just For The Win, Jade Rabbit Studios, Kalamba, Lightning, Leander, Live 5 Gaming, Merkur, Microgaming, Meta Games Universal, Magic Dreams, Multicommerce, Max Win, Mutuel, Netent, Nolimit City, Northern Lights, Neon Valley Studios, Old Skool Studios, Pear Fiction Gaming, Probability Jones, Playson, Playngo, Push Gaming, Pulse 8, Playko, Quickspin, Rabcat, Red Tiger, Revolver Gaming, Relax, Reel Time Gaming, Reflex Gaming, Storm Gaming, Sunfox Games, Spieldev, Skillzzgaming, Sigma Gaming, Stakelogic, Stormcraft Studios, Side City, Skywind, Snowborn Games, Sthlm Gaming, Slingshot Studios, Sapphire Gaming, Seven Deuce, Touchstone Gaming, Triple Edge Studios, The Games Co, Top Edge Gaming, Wild Streak, Wazdan, Yoloplay.

A vast majority of these games are also available on Hello Casino mobile version which can be accessed via any mobile browser.

What may go hand in hand with these games are the Hello Casino bonus codes. These are easy to access via the menu placed on the left side of the screen. Here, users will find a welcome deal, weekly offers, and the loyalty program. The latter comes with 5 levels and allows players to earn loyalty points while playing, which can later be exchanged for bonus cash.

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Tips: As you play, you may win up to 2 loyalty points for every C$10 wagered, but not all games give out the same point values. You get 0.25 from Roulette, 0.50 from Blackjack, 1 point from Video Poker, and 2 from Slots and Scratchcards. The minimum amount of points you can redeem for bonus money is 1000. This amount will bring you C$5.

Recommendation: An obvious advantage of this platform is the games collection, which is not only vast but also nicely arranged, allowing you to quickly find what you are looking for. There is an impressive number of software providers and being able to sort games based on their developer is a very handy feature. However, the loyalty program needs some improvements. It contains no exciting prizes and you only get C$5 for 1000 points. Even though there are 5 levels in this program, it doesn’t seem to offer any perks for leveling up except for increased withdrawal limits. Also, there are only a few Hello Casino bonus codes available.

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How to get in touch with Hello Casino customer service

The online casino offers 24/7 support to all its customers via Hello Casino live chat and email at [email protected]. New players who haven’t went through the verification process yet might have to confirm their full name, date of birth, email, address, and postcode or pin on Live Chat before the agent can help them, depending on their question.

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Tips: If you decide to get in touch with the customer support team via live chat, they will be quite prompt and it’s definitely an advantage that this feature is available 24/7 for Canadian players. The queue is usually not long, and you will get quick and clarifying answers.

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Hello Casino vs. competition

What makes it shine: Compared to other casinos in Canada, Hello Casino online offers a wide variety of games created by a lot of famous software providers and they are placed in categories easy to go through. The sign-up process only takes a couple of minutes and there are many options of currency and language while many only have an English website. The average Hello Casino wagering requirement is 35 times the bonus amount, which is great since there are plenty of platforms with over 50x. The 24/7 customer support is very helpful, and the agents are very prompt when contacted via Live Chat.

What needs improvements: While some online casinos offer interesting and game-like VIP programs with multiple prizes, benefits, and challenges, this platform only offers the basic loyalty program where users can exchange points for cash bonuses. A shorter withdrawal time would make this casino stand out. However, as on many other platforms, users have to wait a couple of days to get their money. Sometimes, the stated cashout pending time can be extended without any notice from the online casino, which rarely happens on other gaming sites. There are not many promotions and only a few payment methods available for Canadian players. From the 3 most popular payment options in Canada, Interac, iDebit, and Instadebit, here only Interac is available, along with a few other options.