Casino X Expert Review

Here’s how we created the Casino X review:

• Analyzed the Terms and Conditions;
• Examined the incentives provided by Casino X online;
• Found the advantages and disadvantages;
• Researched player complaints from all over the internet.

With that in mind, here comes the most candid and impartial review!

Overview

Casino X online casino runs on a custom platform. It established in 2012 and obtained a Curacao license.

During these years, it kept adding new titles from various software providers, yet only one received an eCOGRA certificate, and that is Microgaming.

eCOGRA has independently evaluated the data log files of Casino X’s Microgaming games and calculated the payout percentage for various categories, as follows:

• All games – 97.23%;
• Slots – 97.15%;
• Table games – 99.05%;
• Poker – 95.02%.

In addition, eCOGRA has ensured the development, implementation, and maintenance of this gaming software. Moreover, it has evaluated the random number generator on Blackjack products, Roulette, and Video Poker.

Aside from the multiple games and providers, Casino X online casino offers various incentives that are to be described in the following sections.

Disclaimer: Curacao licenses are renowned for the quick and cheap process, including minimal taxes. The main drawback is that Curacao gambling licenses suffer from a bad reputation. Therefore, we advise you to test the platform and place small bets, to verify if you can withdraw money or if you are satisfied with the services. In case you prefer playing on a casino licensed by strict authorities, you may access our complete list of top online casinos.

Recommendation: Some players have mentioned that some of the Casino X online games load slowly, and that the website has issues, at times.

Casino X bonus codes and types of incentives

To welcome new customers, Casino X online casino provides various offers, such as no deposit bonuses and welcome packages for initial consecutive deposits. Then, free spins and other deposit bonuses shall follow.

Moreover, the Casino X promo codes include:

Cashback

On the first day of each month, 10% of the funds lost within a previous month on casino bets are available to the customer as cashback.

Cashback is credited as a bonus, and to activate it, the player needs to deposit at least 50% of the cashback amount. The wagering requirement is three times the bonus + deposit amount. However, it will not be credited if the amount of withdrawn funds in the account exceeds the average total of deposits within the last month.

Rebate

Rebate is accumulated during a calendar week and is issued as a no deposit bonus with a wagering requirement of 3 times. A member can earn rebate at Casino X online by betting with real money, and the following formula calculates it: Rebate = (((bet sum in USD cents/100) *0.2) + 0.01) * game coefficient. For example, with a $100 bet and 0.9 game coefficient, the gamer will get:

Rebate = (((10000/100) * 0.2) + 0.01)*0.9 = 18.009 USD cents = $0.18009.

By default, the game coefficient is set like this:

100% – All slots;

500% – Sports bets;

10% – Reddog, Kazinovar;

5% - Roulette, live dealers, baccarat, poker, blackjack, video poker.

The minimum rebate amount accessible to receive as a bonus is C$1, and the maximum is C$1000. However, in case the rebate amount does not reach the minimum required amount within six months, the Casino X online rebate will be reset.

Tips:

• If your bonus balance hits 0 at any point, bonuses will be considered redeemed and will no longer be subject to wagering;
• The cashback bonus can be activated within 72 hours after it has been credited to a player. The precise amount can be verified in the “Balance” section of a player’s profile.

Be aware:

• Cashback is not available if you have the gift option disabled, or a temporarily or permanently blocked account;
• The funds lost in Live Dealers games are not considered when calculating cashback.

Recommendation: Compared to other platforms, Casino X online casino offers good incentives to both new and existent customers.

Opening, maintaining, or closing an account

As soon as the players hit the Sign Up Now button, they will encounter a form that requires:

Login details – Email and password;

Personal information – Full name, date of birth, nickname;

Address and contact – Country, city, zip code, street address, phone number.

Besides, the player will need to choose a currency, enter a Casino X promo code (if applicable), and agree to the casino’s terms and conditions.

Users may also sign in via social networks, such as Google, Yahoo, Tumblr, LinkedIn, or Facebook.

In case they wish to close their account, players will need to send Casino X an email from the registered email address on the account, stating the reason why they want to close the account and the period.

Be aware:

1. By agreeing to the terms, you authorize Casino X online casino to undertake any verification checks needed to confirm your identity and contact details. During these checks, you may be restricted from making withdrawals;
2. Until the casino has confirmed the closure of your account, you remain responsible for the activity on your account;
3. The company may collect fees, surcharges, or costs before you cancel the account. In case it is terminated, suspended, or cancelled, you will not receive any refunds or other credits.

Games, entertainment, and prizes available to Canadian players

This Casino X review is made to contain any information the player may need. Since entertainment is one of them, we could not leave it behind.

Therefore, customers may participate in different types of tournaments, such as Holiday Cheer, Space Fight, Weekly Tournament, Roulette, and Superheroes Tournament.

They can also join various contests, provided by famous software suppliers, with prizes such as the latest smartphones. Daily drops and wins, along with holiday campaigns, will also be included on the platform.

Moreover, players will have access to over 2000 games of Slots, Megaways, Tables, and Jackpots.

Some of the largest jackpot wins are from Red Tiger titles. The company was created in 2014 by industry veterans, having a proven track record of casino game development in Europe and Asia. Red Tiger has a growing team of graphic designers, mathematicians, audio engineers, software developers, gambling experts, account managers, and other specialists that help improve the player experience. The Red Tiger products are regulated by the UK Gambling Commission, Malta Gaming Authority, Alderney Gambling Control Commission, and HM Government of Gibraltar.

Besides Red Tiger, the numerous titles are provided by Microgaming, Netent, Playtech, Yggdrasil, Quickspin, Play’n Go, Evolution, Elk, Playson, Booongo, Push Gaming, iSoftBet, Pragmatic Play, Habanero, Genesis, 1x2 Gaming, Skywind, Relax Gaming, Big Time Gaming, Nolimit City, Igrosoft, Plank, Blueprint, Swintt, Endorphina, Tom Horn, Hacksaw Gaming, Bet2Tech, Wazdan, and Gaming Corps.

Accessibility

The Casino X online casino can be accessed on any device via browser or by downloading the Casino X mobile app, available in the stores for Android or iOS.

For this Casino X review, we have analyzed the app on the App Store. We have found that it has 21 ratings, resulting in a total rating of 4.0 out of 5.

By downloading the app, users can access free Slots, Blackjack, and Texas Hold’em Poker with other players online. They can receive various chip bonuses per day, play at the public tables, and chat with friends. The app requires iOS 9.0 or later and is compatible with iPhone, iPad, and iPod touch.

How to receive more benefits with achievements

Achievements enable the gamers to receive additional gifts from the casino while enjoying their favourite games and completing quests. There are two types of achievements available:

General

Players must collect all achievements in a game within a month to unlock Combo-achievement and obtain two gifts – 50% bonus and a no-deposit bonus worth C$50.

Furthermore, there is a third gift in the form of a 100% deposit bonus and C$100 no-deposit bonus, that will be awarded as soon as the following achievements are unlocked:

• Place a deposit;
• Win a deposit lottery prize;
• Win a tournament prize;
• Collect five different game combos;
• Activate cashback.

Monthly

As soon as the users collect Combo-achievements in three different games, they automatically receive a 100% deposit bonus and C$100 no deposit bonus.

If they have unlocked Combo-achievements in five different games within one month, they shall obtain a C$200 deposit bonus and a 200% deposit bonus!

Tips: At the beginning of each month, all achievements disappear, which means that you can collect all of the gifts again and again!

The casino also provides a shop where players can buy feature triggers for various games, for different amounts.

Be aware: Only bets over C$1 are considered when collecting achievements.

Deposits and withdrawals to/from the user’s account & customer help

To start receiving the bonuses or playing the games for real money, customers will need to place a deposit with one of the following methods: American Express, Discover, ecoPayz, ecoVoucher, Neosurf, Bitcoin, Ethereum, Ripple, Litecoin, MuchBetter, or Jeton.

Discover endeavors to be the leading digital bank and payments services company. The team’s mission is to help people spend smarter, manage debt better, and save more, at the same time.

The Chief Executive Officer and President of Discover stated that they are dedicated to helping customers have a brighter financial future. As for statistics, Discover has 48M acceptance locations, $403B total network volume, and $95.9B total banking loans.

When the players are ready to withdraw their winnings, they will need to use the same methods used for deposits. Those that are accepted for both types of transactions are ecoPayz, Bitcoin, Ethereum, Ripple, Litecoin, MuchBetter, Jeton.

Important: In case the requested amount exceeds C$1000, the player identification procedure must be performed by sending copies or digital photographs of identification documents, utility bill (mobile phone bill will not be accepted), and both sides of the plastic card, if applicable.

The payout will be processed in up to 48 hours, and the maximum amount a player can withdraw within a month is C$100,000.

In case questions or issues appear along the way, customers can solve them by contacting the customer support via Live Chat or email – [email protected].

Be aware:

1. If you request a withdrawal, you cannot have active bonus rounds or free bets. To complete the withdrawal, you must play or cancel them;
2. If the deposited funds have not been put into play and you request a cashout, the casino may decline it or withhold a 5% fee;
3. Casino X online allows up to two payouts per day with no charges. If you exceed this limit, a 10% fee will be deducted from each payout;
4. If the payout amount is more than C$1000, the company may run additional verification of your game transactions in the last 48 hours.

Recommendation: Customers have complained about delayed withdrawals, and that support was not as prompt as they desired. Furthermore, the lack of an FAQ section is a difficulty.

The advantages and drawbacks of Casino X

Advantages: To start, the eCOGRA certificate for Microgaming games is a great advantage. Casino X online casino provides various types of bonuses and incentives, including cashback and rebate. There are over 2000 games, and players can enter multiple tournaments, contests, daily drops and wins, along with holiday campaign, where prizes can include the latest smartphones.

The achievements and the shop where players can buy feature triggers is definitely a positive, not very common among other casinos.

Users may pay with multiple methods, including cryptocurrencies. Moreover, they can also sign in via social networks and access Casino X mobile at any time.

Disadvantages: One of the drawbacks is the Curacao license, not having a good reputation. Also, there were various player complaints about delayed payments, the speed and issues of the website, and customer support.

Also, the payment methods do not include some of the most used Canadian payments, such as iDebit, InstaDebit, and Interac. Last but not least, the lack of the FAQ section can be quite a disadvantage.